When they gave instructions to look over the package upon arrival, they did us a huge favor. It has a gouge mark that was fairly big for the pole all thickness. We let them know we did not accept the package due to damage and they immediately sent a new one. It arrived with no problems. I am so happy to deal with these people.
We put this up at our ice cream shop and it is a beautiful flag pole that shows off "Old Glory" very well. Our flagpole is dedicated to our parents and all great American Patriots. :)
Received the flags quickly and were exactly what I wanted. And the price, FANTASTIC !
The flag I received was very sturdy, the colors are so bright. I will definitely order from Federal Flags again! Customer service was great as well!