Terms and Conditions

FederalFlags.com Return Policy

Stock Items
All stock items are backed by our 100% guarantee of satisfaction. If for any reason, upon receipt of your order, you are not satisfied with the quality of your item(s), you may return it to us, in new condition, for a full refund of the purchase price. Return shipping charges are not covered by this warranty. If the product fails to meet your performance expectations, we may, at our sole discretion replace the product or refund the purchase price.

Custom-printed Items
Because of their one-of-a-kind nature, custom-printed items are generally non-returnable. However, if we make a mistake and print something other than the proof approved by the client, we will reprint the item or refund the purchase price at the client's discretion. In the event that the product does not meet the client's expectations of performance, we may, at our sole discretion replace the product or refund the purchase price. Return shipping charges are not covered by this guarantee. As a practical matter, we have never had a custom printed product returned due to performance not meeting the client's expectations.

The above refund policies constitute our entire warranty. There are no additional warranties either expressed or implied.

FederalFlags.com Privacy Policy

Like most website operators, FederalFlags.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. FederalFlags.com’s purpose in collecting non-personally identifying information is to better understand how FederalFlags.com’s visitors use its website. From time to time, FederalFlags.com may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

FederalFlags.com also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on WordPress.com blogs. FederalFlags.com only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to FederalFlags.com’s websites choose to interact with FederalFlags.com in ways that require FederalFlags.com to gather personally-identifying information. The amount and type of information that FederalFlags.com gathers depends on the nature of the interaction. Those who engage in transactions with FederalFlags.com, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, FederalFlags.com collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with FederalFlags.com. FederalFlags.com does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

FederalFlags.com may collect statistics about the behavior of visitors to its websites. For instance, FederalFlags.com may monitor the most popular blogs on the WordPress.com site or use spam screened by the Akismet service to help identify spam. FederalFlags.com may display this information publicly or provide it to others. However, FederalFlags.com does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

FederalFlags.com discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on FederalFlags.com’s behalf or to provide services available at FederalFlags.com’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using FederalFlags.com’s websites, you consent to the transfer of such information to them. FederalFlags.com will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, FederalFlags.com discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when FederalFlags.com believes in good faith that disclosure is reasonably necessary to protect the property or rights of FederalFlags.com, third parties or the public at large. If you are a registered user of an FederalFlags.com website and have supplied your email address, FederalFlags.com may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with FederalFlags.com and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. FederalFlags.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. FederalFlags.com uses cookies to help FederalFlags.com identify and track visitors, their usage of FederalFlags.com website, and their website access preferences. FederalFlags.com visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using FederalFlags.com’s websites, with the drawback that certain features of FederalFlags.com’s websites may not function properly without the aid of cookies.

Business Transfers

If FederalFlags.com, or substantially all of its assets were acquired, or in the unlikely event that FederalFlags.com goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquiror of FederalFlags.com may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by FederalFlags.com and does not cover the use of cookies by any advertisers.


Comments and other content submitted to our Akismet anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Privacy Policy Changes

Although most changes are likely to be minor, FederalFlags.com may change its Privacy Policy from time to time, and in FederalFlags.com’s sole discretion. FederalFlags.com encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.


★ See Our Reviews

Real Reviews From Real People

398 reviews

The flag was actually too nice. I originally got it for a 20' pole in my front yard but, I didnt want it to get ruined so I hung it up on my bedroom wall. The quality care Federal Flags puts into the product is the only way our colors should be represented.

Easy and Fast

Always a pleasure to work with!

Awesome flag pole!!

Before I say anything about my flagpole I want to say what an amazing staff federal flag has in the communication that they do with their customers is absolutely amazing. Now moving onto the flagpole itself it is the best flagpole I have ever bought. Hands-down the best for the money. Extremely happy at 110% recommend this to anybody.

Good light.

Solar flag pole works just fine.

Very Satisfied

I received my US flag sooner than expected which was appreciated! The high quality and workmanship of the flag were a pleasure to see. I will definitely keep you in mind for my next replacement purchase.