When they gave instructions to look over the package upon arrival, they did us a huge favor. It has a gouge mark that was fairly big for the pole all thickness. We let them know we did not accept the package due to damage and they immediately sent a new one. It arrived with no problems. I am so happy to deal with these people.

These are great products. Everything was of superb construction and quality materials. Don't bother with cheap flimsy poles. Invest in American made quality. You won't be disappointed. Great customer service and good prices.

I looked at 5 different types of flagpoles and dealers and Federal Flags are by far the most educated and has the friendliest staff who helped me with my needs. This one piece flag pole is well worth it and wasn't difficult or complicated at all to install. If you're looking for a flag pole I would consider the one piece to the sectional ones.

After shopping around for a while I decided on making my purchase through Federal Flags. I was very impressed with the packaging care on my 20ft solid flagpole. Caution was taking to ensure there was no damage during shipping, and with that it arrived in perfect condition. The pole is high quality and withstands the California Santa Ana winds. Installation was easy and all the hardware was included. All you need is concrete and wood wedges. I instantly had neighbors stopping in their cars to comment on how good the flagpole looks. You won’t be disappointed in the purchase.