What can I say? I was very pleased with both the customer service provided the ease of ordering and the speed at which our order was delivered. Contact emails provided the steps outlined for the inspection of our poles before taking delivery from the shipping company. 3 flagpoles received together with all the necessary items for their installation. Though we are waiting for better weather to install the poles I have no doubt that should we have any questions the employees at Federal Flags will be quick and detailed in their response. Once the flags are up I will certain attach a picture together with this review. If you want good, quality merchandise at a reasonable price look no further than Federal Flags!